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  Service Director® is Pinnacle's comprehensive, packaged field service management solution for organisations performing on-site field service activities. It provides the very highest levels of operational and management control for all types of service company. Modular Service Director® is a flexible and scaleable modular system, designed to adapt and grow with the changing needs of your business. Modules include:
Integrated Field service management solutions do not stand alone, but need to work hand in hand with your existing software. Service Director® provides PAI (Power Application Integration), which facilitates fast, cost-effective linkage to third party products such as financial and tracking software. The system is also fully integrated with other Pinnacle products such as Pinnacle Mobile®, Pinnacle Focus®, User Format Options and CTI (Computer Telephony Integration), and allows access to standard Postcode and Mapping functionality via partner software. Appropriate  Pinnacle
offers two comprehensive systems to ensure that you have the right
solution for your business needs, Service Director®, Enterprise
Edition and Service Director®, Small Business Edition. SBE is based on the well-established Enterprise Edition, utilising abridged modules and incorporating simplified reporting and implementation, thus allowing the smaller business the advantage of a sophisticated solution at reduced capital and set-up costs. Upgrades to the Enterprise Edition are straightforward and can usually be completed via the modem. For further details please contact our sales department on 01923 686000 or sales@pinnaclecomputers.co.uk |
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