Service Director® Logistics tracks the movement of parts throughout your service operation and provides you with full physical and financial visibility of your inventory, and all in real time.

Managers can view information locally, regionally or enterprise-wide, with rapid drill-down options. Bill of material and parts hierarchies are fully user-definable, as are the dynamic auto-replenishment systems, kit configurations, substitution and supercession rules, and re-order levels .

Inventory management
•  Enterprise-wide stock control and traceability
•  Comprehensive security and access protection
•  Full 'audit trail' accountability by chronological logging of all stock transactions
•  User-definable stocking policies at local or overall levels
•  Automatic replenishment driven either by usage or stock levels
•  Bin locations
•  Stock-take support

Stock movements
•  Direct receipt from purchase orders into any stock location or to customer site
•  Movement from and to any stock location
•  Automatic Vehicle Location (AVL)
•  Requisition orders created automatically for replenishment or manually for emergency requirements
•  Defines where and when the equipment is required
•  Grouped by transaction type for reporting
•  One pick-list per destination
•  Production of multiple pick-lists per dispatch note
•  Pick confirmation or rejection
•  Internal and external dispatch and receipt notes


Purchase orders

•  Purchase order documents
•  Goods received notes
•  Ability to reject goods and return to vendor
•  Invoice reconciliation
•  Ability to record and use vendor product and service records

Product definition
•  Product prices and images
•  Serialised and non-serialised products
•  Repairable and consumable products
•  Products may be grouped for reporting
•  Product structures and assemblies are supported
•  Product version and substitution control
 








 


Servicing appliances in and around the home? Pinnacle understands your business needs.
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