| Scope |
| • |
Single or multiple contracts
per customer |
| • |
Single or multiple customer
sites per contract |
| • |
Single or multiple equipment
systems per customer site |
| • |
Open-ended or fixed term
contracts |
| • |
Fully inclusive or defined
equipment contracts |
| • |
Full service histories |
Contract management |
| • |
Comprehensive and flexible
default service terms and levels |
| • |
Optional individual service
terms for each item of installed equipment or each customer
|
| • |
Comprehensive contract
information held for each item of installed equipment |
| • |
Full visibility of key
contract measurements such as contract profitability |
|
Pricing
|
| • |
Any permutation of customer,
contract and installed equipment |
| • |
Manual override as required |
| • |
Application of uplifts
or discounts at many levels |
Billing |
| • |
Full contract billing facilities
|
| • |
Additions and terminations
management |
| |
