Pinnacle achieves record sales, secures new customers and new funding

Watford, 13 August 2002.
In a highly successful last quarter, Pinnacle Computer Systems - the UK's leading service management solution provider - has acquired several new, high-profile clients, delivered record sales, and secured the second round of investment from its venture capital company. These significant achievements have placed Pinnacle in an extremely strong position to enter the next stage of its strategic development, and spearhead the next generation of service management solutions.

With leading companies in sectors such as Security (Banhams), Heating, Ventilation and Refrigeration (Tricall, Status Heating, Swale Heating and Q8), Building and Facilities Management (Carillion), Catering and Vending (First Choice Coffee and Avenance) and General Industrial (Wadkin, JLA, PES, Brover Plus and ACM) all committing to Pinnacle's advanced service management technology, the company has significantly increased its already prestigious portfolio of clients.

Pinnacle's philosophy of providing customers with the most advanced solutions, coupled with extremely high service levels and a highly proactive approach are seen as key to the increase, and form the platform for future developments, including the expansion of its sophisticated range of mobile data systems.

"The Service Market has responded in the most positive fashion to Pinnacle's intensive development schedule of the last 12 months," comments David Cotton, Managing Director of Pinnacle. "Our ability to provide mission critical solutions 'out of the box' across a wide range of market sectors is testament to the policy of reinvestment for future growth."

With the completion of its second round of funding, Elderstreet Investments - one of the UK's leading specialists in funding for high growth businesses - has underlined its long-term commitment to Pinnacle. Indeed, with record sales in the last quarter, and significant profits expected for the next period, Elderstreet are delighted with Pinnacle’s performance and are confident the company is well positioned to build on its success.

As Michael Jackson, Chairman of Elderstreet explains, "We are delighted with Pinnacle's recent results and are convinced the company has the right infrastructure in place to move forward to even greater success in the future. As the major upturn in customer numbers illustrates, Pinnacle has an unrivalled knowledge and understanding of the marketplace, and this reaffirms our belief that the company is extremely well placed to both lead its field and return outstanding results in the long-term."

About Pinnacle

Established in 1980, Pinnacle Computer Systems is now the UK's leading supplier of control and management systems for the service industry.

The company's flagship product is Service Director®, a comprehensive and integrated packaged solution for managing the business of field service operations. Combined with Pinnacle Mobile®, Service Director® is a complete system in a single package, covering the entire spectrum of activities needed for cost-effective and efficient service management. The package includes: breakdown calls, planned preventative maintenance, contracts, repairs, provision and sales spares, installations and quotations.

With headquarters in Watford, Pinnacle has a global blue-chip client base, including Siemens, Kingston Business Communications, Initial, Triton plc, Swale, Banhams, Meiko and Servowarm.

For further details, please contact David Cotton, Pinnacle Computer Systems Ltd, BRE Complex, Bucknalls Lane, Watford, Herts, WD25 9XX Tel: 01923 686000










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