 
Pinnacles Standard Accounts Interfaces into Access Accounts once again
ACM (Advanced Compaction Machines) specialise in the sales and service
of high performance waste compaction equipment and are the main UK
agents for a number of Europe’s leading suppliers of such equipment.
They aim to provide a comprehensive waste management package, from
providing consultancy and advice on requirements, through to the
removal of waste materials from a customer’s site.
ACM were looking for both a Service Management System and Accounts
System, with proper integration between the two systems, and identified
Service Director and Access Horizons as the best solution for this,
in light of the excellent functionality of both systems and the
already proven interfaces.
These interfaces have been achieved using Pinnacle’s standard
interfaces and the Transaction Broker module of Access.
Through this technology, Service Director exports detailed Invoice
Request and Customer and information to an external database table
on a timed basis. Transaction Broker then picks up this information
when it arrives in the table, and completes the import into Access
Horizons. An added complication is that ACM’s Access system
is split into 2 companies, requiring Invoice information to be directed
to the correct company – this is handled neatly by Pinnacle’s
interfaces.
The Access Horizons implementation was carried out by Foresight
EFG, working in partnership with Pinnacle’s consultants.
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