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Pinnacle are First Choice
Specialist provider of quality equipment for the coffee catering industry,
First Choice Coffee choose Pinnacle for their new Field Service system.
As an independently owned company with specialist Swiss-factory trained
Field Engineers, First Choice Coffee pride themselves in setting exacting
standards of customer service.
Acknowledging that their existing service management software systems
were neither future proof nor offering desired levels of functionality,
First Choice decided to evaluate replacement solutions. Pinnacle's
Service Director came highly recommended as a fully supported end-to-end
solution. Seamless and proven integration with Mobile Data was a major
factor in their final choice of supplier.
Though First Choice Coffee's immediate needs were paramount, they
also recognised the need for a system capable of expansion both in
terms of volumes and future technologies. Pinnacle's commitment to
continued research and innovation in partnership with proven and stable
products was a compelling combination for the First Choice management
team.
"When Pinnacle demonstrated fully the capabilities of Service
Director and the current and future trends in mobile data, we were
left in no doubt as to the outcome of the evaluations." says
Elaine Higginson, Sales Director. David Cotton, Pinnacle's Managing
Director, feels that, "the recent agreement between Pinnacle
and First Choice is just the first step in a long and promising business
relationship, that could witness expansion into exciting new areas
of technology."
For more information on First Choice Coffee please visit their website
at www.firstchoicecoffee.com
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Servicing appliances in and around the home?
Pinnacle understands your business needs. |
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