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 Established in 1980 Pinnacle Computer Systems is now the UK's leading supplier of packaged control and management systems for the service industry. The company's flagship products are Service Director®, Pinnacle Mobile® and Pinnacle Focus®. Service Director® is a comprehensive and integrated packaged solution for managing the business of field service operations. Service Director® is a complete field service software system in a single package, covering the entire spectrum of activities needed for cost-effective and efficient service management. Pinnacle Mobile® provides a unique end-to-end business mobile data solution, which really does put field communication and control at your fingertips. The package includes hardware, forms, and full integration with Service Director®. Pinnacle Focus® sets new standards in dynamic, real-time reporting. Designed to meet the demands of today's exacting management information standards, Pinnacle Focus® interfaces with your field service software to provide you with a wealth of visual results, indicators and trends in both data and graphical formats. View the day's service events on screen as they happen! Headquartered in Watford, UK, Pinnacle has a global blue-chip client base, including Avenance, Kingston Communications, Serco, Triton Showers, Star Computer Group, Swale Heating, Meiko, Servowarm, Carillion and Siemens. Computer Software Group plc (CS Group) acquired Pinnacle Computer Systems in late 2004 along with Advatech Computer Systems and also acquired Prolog Systems Ltd in early 2005, consequently forming the largest single force in the UK field service market. The newly created division was accordingly named the ‘Field Service & Hire’ division within CS group. The CS Group Board firmly believes that the acquisitions will benefit Computer Software Group by significantly increasing projected revenues - in addition to creating a new vertical focus and broadening its client base. Vin Murria, CEO of Computer Software Group plc commented: "These acquisitions allow us to gain the leadership position in the Field Service management market with over 25% of the market share and with more than 1200 combined customers. Our extended solution portfolio includes additional mobile options and plant hire solutions as well as CRM, distribution, finance, ebusiness, manufacturing, ticketing, membership and payroll systems. CSG's solutions drive down customers' costs and increase productivity - providing a faster and greater return on investment to our customers." David Cotton, MD of the Field Service & Hire division added: "All our solutions have loyal and enthusiastic users and champions. They are excellent examples of products that have continued to evolve in a controlled and reliable manner, each with its own particular sector strengths and advantages. We believe joining CS Group will benefit both existing and future customers and set new standards for the industry. " Joint marketing, sales and product development expertise and resources will enable greater market focus and further products advancement within the vertical specialisation. The CSG group has seen significant growth during the last 2 years, both organically and through acquisitions - Wizz400 in January 2003, Chorus financial and distribution software in May 2003, Springstone Software Services, an iSeries training provider, in January 2004 and JBS ERP solutions and 'on demand' services in March 2004. The Group's 2004 results showed sustained improvements in the underlying trading performance of the core business and a pleasing contribution from acquisitions. About CS Group |
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